Is this translation accepted by UKVI and the Home Office?
Yes. UKVI requires that any document not in English or Welsh is accompanied by a full translation with: confirmation from the translator that it is an accurate translation of the original, the date of the translation, and the translator’s full name, signature and contact details. Every order includes a signed certification with all of these on company letterhead, plus an order number that can be independently checked on our
verification page. If UKVI ever rejects a translation we prepared, send us the letter (or just point us to the error) within 180 days and we fix it free or refund you in full — your choice.
Who translates my document, and who is accountable for it?
Translations are produced through RENDUN LIMITED's translation process, which combines translation technology with multi-step verification: names, dates and numbers get an independent second reading. Documents the system flags as handwritten, damaged or complex are reviewed by a person before delivery. Every certificate is signed by the company's authorised representative, who takes responsibility for the translation, and carries our postal address, telephone number, email address and a public verification link. UKVI and the Home Office specify what a certification must contain, not who performs the translation; ours contains every required element. If a translation is rejected, we refund it.
How can an officer or employer verify that this translation is genuine?
Three ways, none of which need an account. 1) The order number on the certificate can be entered at certmytranslation.co.uk/verify, which confirms the order was issued by us, the date, the language pair and the document type — never names or contents. 2) The certification page carries a Document ID computed from the translation itself; the verification page shows the same ID, so a certificate whose text has been altered will not match. 3) The verification page shows the SHA-256 fingerprint of the exact PDF we issued and lets anyone check a PDF file against it in the browser without uploading it. The certificate also carries our telephone number and email for direct enquiries.
Do I need a sworn or notarised translation?
Not for UKVI. “Sworn translators” are a feature of civil-law countries (Spain, France, Germany) — the UK has no sworn translator register, and UKVI asks only for a certified translation as described above. Some courts and foreign authorities do want notarised translations; if that is your situation, contact us and we will point you to a suitable provider.
How fast will I get my translation?
Typical orders are delivered in under 10 minutes. Handwritten, damaged or low-resolution documents are routed to manual review and delivered within 24 hours — you will see this before you pay.
What does it cost?
£14.95 per page, flat — compared with £25–40 per page and a 1–3 day wait at traditional agencies. No subscriptions, no account. You pay with PayPal or card and download a finished PDF: translation, signed certification page, and a copy of your original.
Is my document safe?
Files are encrypted in transit and never used to train AI models. We keep your uploads and finished translations securely on file so you can request a copy or a correction whenever you need one. Prefer deletion? Email us any time and everything is removed within 48 hours.
What if something in my document is unreadable?
Standard practice is to mark unreadable text as [Illegible] rather than guess. Our multi-step verification compares two independent AI readings plus your own confirmation of names and dates, so nothing is silently invented.
Will Wise, Revolut or my bank accept a certified translation?
We cannot promise what any verification team will accept — they set their own rules, and we would rather say so than sell you a promise. What we can tell you is exactly what you receive: a word-for-word translation, a signed Certificate of Translation Accuracy on company letterhead with our details and a unique order number, a copy of your original, and a public verification link. Most verifiers ask precisely for that. We are a translation company registered in the United States (RENDUN LIMITED, New York) serving UK customers; we are not ITI or CIOL registered.
Which document works best as proof of address?
Usually a utility bill (water, electricity, gas) or a bank statement in your name at the address, dated within three months. Tenancy contracts and municipal registration letters are also common. Ask the organisation which they prefer before ordering — then translate that one.
The bill is two pages but the second page is only payment instructions. Do I need both?
Upload the pages that carry your name, the address and the date. If the verifier asked for the complete document, upload all pages; the page count and total appear before you pay.
Can the translation show my name spelled as on my passport?
Yes. Reply to your order email with the passport spelling and we re-issue the translation at no charge, with the original spelling shown alongside.
